Refund Policy

 
At Vidzone, we strive to provide the best possible entertainment experience. However, we understand that sometimes our content or services do not meet your expectations. If you are not satisfied, we offer a refund policy as follows:
Eligibility for Refund 
●You are eligible for a refund if you have not consumed any content on our platform. 

●If you have experienced technical issues that prevent you from accessing our content you are eligible for a refund. 

●If you have consumed any content on our platform you are not eligible for a refund.

Refund Process 
To request a refund, please email us at mail to: vidzonedigitaltv@gmail.com within 7 days of your purchase.

●Please provide your username, email address and transaction ID in your refund request. 

●Refunds will be processed within 30-45 business days of receiving your request.

●Refund will be issued in the original payment method.

cancel membership You can cancel your subscription at any time by emailing us at mailto:vidzonedigitaltv@gmail.com. Refunds are applicable only for those services which you have purchased from us but are unable to use due to technical fault. Fees will not be refunded if any service is canceled without any reason after purchasing it.

●Cancellation will take effect at the end of the current billing cycle. 

Important article All refunds are subject to our terms and conditions. We reserve the right to modify or discontinue our refund policy at any time. If you have any questions or concerns, please do not hesitate to contact us. Thank you for choosing Vidzone.